General Terms and Conditions

Current note:
We will follow the national and local pandemic guidelines including all the hygienic concepts.

Section 1 Scope of application

(1) These General Terms and Conditions (GTC) shall apply to all contracts entered into via the platform


Sharing the Presence GmbH
Wardenburgerstr. 24
26203 Wardenburg
Phone 04407 716094
Fax 04407 716095

– hereinafter also referred to as “provider” –

and the customers referred to in Section 2 of these GTC (also referred to as “participants”).

(2) The GTC shall apply exclusively. The version valid at the time of application shall be decisive.

Section 2 Conclusion of the contract

(1) The customer may select seminars via the website of the provider and collect them via the button “In the shopping cart” in a so-called shopping cart. The seminars offered by the provider there do not constitute a binding offer for the conclusion of a contract. Via the button “Order & Pay”, the customer submits a binding application to conclude the contract with the respective contents of the shopping cart (purchase order, registration or also booking). Before submitting the registration, the customer may change and view the data at any time.

(2) The provider will then send the customer a confirmation of the registration by email in which the customer’s order is listed again and which the customer can print out using the “Print” function. Upon receipt of the above confirmation of registration with the customer, the provider accepts the request for a contract conclusion. The contents of the order are summarised in the registration confirmation. The contract text (consisting of order, GTC, cancellation policy) will be sent to the customer in this email or in a separate email. The text of the contract is stored while maintaining data protection. (3) The contract shall be concluded in the languages: German or English.

Section 3 Prices, terms of payment, cancellation

(1) All prices indicated on the provider’s website include the applicable statutory value added tax.

(2) Travel and overnight stays shall not be included in the price, unless expressly provided otherwise.

(3) The course fee is payable upon receipt of the confirmation of the registration.

(4) The course fee can be paid by immediate bank transfer, SEPA direct debit, credit card or PayPal at the choice of the participant. The prerequisite for the SEPA direct debit of payments is the consent to the debiting of an account with a bank / savings bank with registered office in the SEPA area and the instruction of the bank / savings bank to redeem the SEPA direct debit (SEPA mandate). In the case of payment by SEPA direct debit or credit card, the participant’s account will be initiated at the earliest at the time regulated in Para. 3. A granted direct debit authorisation shall also be valid for further orders until revoked.

(5) The participant shall be entitled to withdraw from the contract in accordance with the following conditions until the beginning of the event (cancellation). Cancellation must be made in text form. Cancellation free of charge ends three months before the start of the event. The date of receipt of the cancellation by the provider shall be decisive. The registration of a substitute participant is not possible. For cancellations by the participant received by the provider at least eight weeks before the start of the event, the provider will charge the participant a processing fee of EUR 100 (including statutory VAT). In the event of cancellations received later by the provider, the provider will charge the participant a handling fee of 50% of the course fee. If a participant fails to attend the event or leaves the event early, the full course fee will be charged.

(6) Legal rights of withdrawal, the right to terminate for good cause and the statutory right to withdraw from the contract shall remain unaffected by the provisions of the paragraphs 1 to 5.

Section 4 Health condition of the participant

(1) In addition to the conclusion of the contract, the provider is entitled to make the participation dependent on the health condition of the participant and the information provided by the participant in a health questionnaire of the provider at its reasonable discretion.
(2) If the participant does not provide any or incomplete information in the health questionnaire, the provider shall be entitled to withdraw from the contract. The provider reserves further rights.
(3) Until full execution of the contract, the participant is obliged to notify the provider of any changes to their information in the health questionnaire without delay. In this case, the provider reserves the right to withdraw from the contract. The further rights of the provider remain unaffected.

Section 5 Cancellation of events (rescission), termination and exclusion of participants

(1) The provider reserves the right to cancel the event due to insufficient demand and / or number of participants (less than 20 participants) no later than ten days before the scheduled event date or for reasons of force majeure, such as the sudden illness of the speaker, due to short-term prevention or non-appearance of the speaker through no fault of the latter without the possibility of using a substitute speaker. Participation fees already paid by the participant will be refunded. The participant shall be informed of this without delay. If the event cannot take place in part only, the fee shall be owed according to the ratio of the partial service already rendered at the time of cancellation of the event to the total scope of the contractually intended service, unless the calculation of the partial service rendered would be unreasonable for the participant, in particular if the partial service rendered is of no value to the participant.

(2) For any damage which the participant incurs due to a cancellation of the provider, the provider shall only be liable under the conditions and within the limits of the provisions of the section “Exclusion and limitation of liability” (Section 7 of these GTC).

(3) The provider shall be entitled to terminate for good cause. Good cause exists in particular in the following cases:

– In case of justified doubts about the health suitability of a participant to participate in an event; this applies in particular to physical or mental illnesses, the taking of medication or the consumption of drugs or intoxicants, which do not allow a danger to the participant or others to be ruled out;
– Conduct in violation of the community at events despite prior warning and threat of termination by the speaker, in particular in the event of disruption of the implementation of the event by noise and noise disturbance or by querulous behaviour;
– Honourable offenses of any kind against the speaker, other participants, or the provider and its staff;
– Discrimination against persons on grounds of race or ethnic origin, gender, religion or belief, disability, age or sexual identity;
– Abuse of the event for party political, ideological or agitatorial purposes.

Instead of a termination, the provider may also exclude the participant in whole or in part from the event. The provider’s claim for remuneration shall not be affected by such termination or exclusion.

Section 6 Online participation

Unless otherwise agreed, the course fee shall include access to the booked offer for the period of the seminar. Unless otherwise agreed, the participant shall be provided with a live participation right from the start of the relevant workshop. The creation of the necessary conditions for the use of the offer – in particular a sufficient connection to the Internet, use of a current Internet browser, a functional loudspeaker and, if necessary, a microphone – is the responsibility of the participant.

Section 7 Change reservations

The provider shall be entitled to make necessary changes or deviations in terms of content and organisation before or during the event for justifiable reasons, provided that these do not substantially change the content of the announced event and are reasonable for the participant. Furthermore, the provider shall be entitled to replace the scheduled speakers if necessary (e.g. illness, accident and other short-term prevention) by other persons who are comparable with regard to the announced topic, unless the change is not reasonable for the participant.

Section 8 Exclusion and limitation of liability

(1) The participant’s claims for damages shall be excluded. Excluded from this are claims for damages by the participant arising from injury to life, limb or health or from the breach of essential contractual obligations or due to non-compliance with a guarantee given by the provider or due to fraudulently concealed defects as well as liability for other damages based on an intentional or grossly negligent breach of duty by the provider, its legal representatives or vicarious agents. Material contractual obligations are obligations the fulfilment of which is essential for the proper performance of the contract and compliance with which the contractual partner may regularly rely on.

(2) The provisions of the Produkthaftungsgesetz [German Product Liability Act] shall remain unaffected.

(3) The restrictions of Para. 1 shall also apply in favour of the legal representatives and vicarious agents of the provider if claims are asserted directly against them.

Section 9 Copyright, general personal right, right to one’s own image

The offers of the provider are protected and may not be recorded, filmed, reproduced or distributed, even in part, without the consent of the provider. The provider reserves all rights. The rights of third parties, in particular the speakers, shall remain unaffected by this.

Section 10 No provision of treatment services

The contract between the provider and the participant is not the object of reducing physical or mental human suffering or remedying its cause. The events of the provider are expressly not intended to prevent, recognise, cure or alleviate diseases, suffering, bodily harm, physical complaints or mental disorders of a pathological or non-pathological nature. In particular, the provider does not provide any medical history, no assessment of findings, no diagnosis, no therapy and no individual risk assessment of the participant.

Section 11 Final provisions

The contractual relationship between the provider and the participant shall be governed by the law of the Federal Republic of Germany, excluding the UN Convention on Contracts for the International Sale of Goods and the private international law.

(Status, 24/02/2021)

Alternative Dispute Resolution in accordance with Art. 14 (1) ODR-VO and § 36 VSBG:

The European Commission provides a platform for Online Dispute Resolution (ODR) at the URL: We are not obliged and not willing to participate in a dispute settlement procedure before a consumer arbitration body.